Multi-user approvals

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Note

Some of the functionalities described on this page are in development and will be released soon.

Depending on your configuration, multiple Approver users can be required to approve payments or payment batches.

For example, if your configuration requires 2 users to approve before the payment or batch is ready to send, the process will follow this sequence (example where 2 approvers are required):

1. A payment or batch requires approval, and 2 users are required to approve before the payments send.
2. User #1 approves.
3. The payment or batch will remain in the table, but the user who approved first will no longer be able to select it for approval again (the same user can't approve the same item twice) – they'll see a message if they go to select the check box 'This requires approval by an additional user'.

4. User #2 selects and approves the payment or beneficiary.
5. Now that 2 users have made the approval, the payment or batch will be removed from the Approvals table and move on to its next Pending status (eg waiting for date or funds), or send if those two conditions are met.

Approval limits
If a user attempts to select a payment or batch of a value that exceeds their set limit (depending on the configuration) they will see a message 'You don’t have permission to approve or reject batches of this value'. when they go to select the check box.

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Note

Permissions
Only users with Approval permissions can make approvals.