Webhook - Payment Compliance Status

The PAYMENTCOMPLIANCESTATUS webhook will inform the customers if a payment has been held for compliance review. It applies to FPS, BACS, CHAPS, and SEPA.

The ComplianceStatus will give customers updates on the status of a payment.

Compliance StatusDescription
HeldA payment has been held for compliance review
ReleasedA payment has been sent to the recipient, following compliance review.
Returned (Inbound payment)An inbound payment has been returned to the sender, following compliance review.
Declined (Outbound Payment)An outbound payment request has been declined and funds have been released back to the account owner, following compliance review.

Inbound

{
  "EventId": "23f51ffc-4917-4cb9-8840-ce86fcedaac2",
  "EventName": "PAYMENTCOMPLIANCESTATUS",
  "EventTime": "2021-10-28T11:52:50+0000",
  "AccountBid": "A110Z7JH",
  "PaymentBid": "P1100UHXMV",
  "SchemeInfo": {
    "Id": "bdb4c487f0f4c199f9071d0fd7ddc6c61418694c464889f98502faa17d28e92b-61091DW7",
    "Name": "BACS"
  },
  "CustomerBid": "C110QUFV",
  "ComplianceStatus": "HELD"
}

Outbound

{
  "EventId": "a35aec8f-4666-4ad1-9266-c8ce46775d4b",
  "EventName": "PAYMENTCOMPLIANCESTATUS",
  "EventTime": "2021-10-28T11:43:52+0000",
  "AccountBid": "A110Z2CX",
  "PaymentBid": "P1100UHWB1",
  "CustomerBid": "C110QUFV",
  "ComplianceStatus": "HELD"
}