Webhook - Payment Compliance Status

The PAYMENTCOMPLIANCESTATUS webhook will inform the customers if a payment has been held for compliance reasons. It applies to FPS, BACS, CHAPS, and SEPA.

The ComplianceStatus will give customers updates on the status of a payment.

Compliance Status

Description

Held

A payment has been held for compliance review

Released

A payment has been sent to the recipient

Returned (Inbound)

A payment has been returned to the sender

Declined (Outbound)

A payment was fails to enter our compliance queue and the funds are returned to the sender

Inbound

{
  "EventId": "23f51ffc-4917-4cb9-8840-ce86fcedaac2",
  "EventName": "PAYMENTCOMPLIANCESTATUS",
  "EventTime": "2021-10-28T11:52:50+0000",
  "AccountBid": "A110Z7JH",
  "PaymentBid": "P1100UHXMV",
  "SchemeInfo": {
    "Id": "bdb4c487f0f4c199f9071d0fd7ddc6c61418694c464889f98502faa17d28e92b-61091DW7",
    "Name": "BACS"
  },
  "CustomerBid": "C110QUFV",
  "ComplianceStatus": "HELD"
}

Outbound

{
  "EventId": "a35aec8f-4666-4ad1-9266-c8ce46775d4b",
  "EventName": "PAYMENTCOMPLIANCESTATUS",
  "EventTime": "2021-10-28T11:43:52+0000",
  "AccountBid": "A110Z2CX",
  "PaymentBid": "P1100UHWB1",
  "CustomerBid": "C110QUFV",
  "ComplianceStatus": "HELD"
}