Card Lifecycle

Below are details of the card lifecycle and descriptions for all statuses a card could be in:

Action

Card Status

Status Meaning

How?

Physical card has been requested

CREATED

Note: Applicable to Physical Cards only

Card has been successfully requested & processed.

Create a new physical card

Virtual card has been created

OR

Physical card has been activated

ACTIVE

Note: All Virtual Cards are immediately Active.

Card can be used for new authorisations

Create a new card

Active physical card

Card has been blocked

BLOCKED

If you wish to temporarily block the card to prevent any new authorisations against that card, you can block it.

Please note that blocking the card does not prevent already approved authorisations from settling.

Block an existing card

Card has been unblocked

ACTIVE

When the card is unblocked, it can be used for new authorisations again

Unblock an existing card

Card has been blocked by issuer

SUSPENDED

The card has been temporarily restricted from making any new authorisations following a decision from issuer e.g. in the event of suspicious card activity.

The card can only be set to Active again by the card issuer.

Card Expired

EXPIRED

Card has Expired.

This is a final card status and would not change.

Cards expire automatically at the end of the specified expiry month which is provided at the time of card creation

Card has been Cancelled

CANCELLED

Card has been Cancelled.

This is a final card status and would not change.

Cancelling a card is similar to Blocking, with the main difference being that card cancellation is irreversibleaction.

Cancel an existing card

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In general, all virtual cards will start as active whereas physical cards start as created and become active only after successful activation. All cards will either eventually automatically expire or will get manually cancelled, whichever comes first