Webhook - Direct Debit, Unpaid Collection

Applicable only for Direct Debit Outbound service.

The Unpaid Collection notification informs our Partner that a collection has been received and rejected. As a result, the Partner's Nominated account will be debited for the specified amount. The webhook includes an error code from the ARUDD (Automated Return of Unpaid Direct Debits) for the reason of the failure. Applicable only for Direct Debit Outbound service.

DD_FAILED_CLAIM

{
  "Amount": "10.00",
  "ClaimId": "D110P5EC",
  "EventId": "ee7a81af-3a75-4b7f-8b5b-48cb472e4195",
  "AccountId": "A1100FT8XW",
  "EventName": "DDFAILEDCLAIM",
  "EventTime": "2022-07-27T22:09:26+0000",
  "MandateId": "M1101WK7",
  "MerchantName": "Modulr Customer 01",
  "RejectionCode": "0",
  "MerchantNumber": "123456",
  "SettlementDate": "2022-07-27T00:00:00.000+0000",
  "MerchantReference": "DDOSAUTOMATEDTEST"
}

Rejection Codes (ARUDD)

The RejectionCodepossible values are

Reason	Code	Circumstances
Refer to payer	0	The paying PSP is not in a position to pay the Direct Debit; (for some reason other than the exception below). OR The service of a Garnishee Order or Arrestment on the payer’s account, his bankruptcy, liquidation or appointment of receiver
Instruction cancelled	1	Instruction cancelled by payer or his bank
Payer deceased	2	Payer deceased
Account transferred	3	Account transferred to a new bank or building society
Advance notice disputed	4	Payer disputes time, amount or frequency of advance notice and has requested single payment to be countermanded
No account (OR wrong account type)	5	Account Number is not recognised at the paying bank
No Instruction	6	No Instruction held with paying PSP
Amount differs	7	Payer states the amount of the Direct Debit differs from the amount in the advance notice to payer
Amount not yet due	8	Payer states date of debiting is in advance of the due date specified in the advance notice to the payer. AUDDIS service users only – It is less than 2 working days since the DDI was lodged
Service user differs	A	Identity of service user differs from DDI
Account closed	B	Payer has closed their account