Webhook - Direct Debit, DD Collection Status
Succesful Collections
The DDCollectionStatus
event is triggered when the collection has reached Day 5 of the collection cycle and we consider the collection as successful.
{
"Amount": "7.68",
"EventId": "343a583e-e4e7-42f2-a77f-0e9f71cd07e2",
"Currency": "GBP",
"SortCode": "000000",
"AccountId": "A120XYJ1",
"EventName": "DDCOLLECTIONSTATUS",
"EventTime": "2024-07-02T09:30:01+0000",
"MandateId": "G2107Q0Y",
"CustomerId": "",
"AccountName": "ACCOUNT HOLDER",
"CollectionId": "K21000544F",
"AccountNumber": "70851219",
"Representable": false,
"CollectionDate": "2024-06-28",
"CollectionStatus": "SUCCESS",
"MandateReference": "KXMIRNBDRO",
"ServiceUserNumber": "570832",
"DirectDebitDirection": "Inbound"
}
Unsuccesful Collections
The DDCollectionStatus
event is triggered when Modulr receives an ARUDD (Automated return of an unapplied Direct Debit). The collection amount will be returned to the Sending bank.
{
"Amount": "7.68",
"EventId": "ff838f2d-4200-46bf-a011-8a00d3a4f8f1",
"Currency": "GBP",
"SortCode": "000000",
"AccountId": "A120XYJ1",
"EventName": "DDCOLLECTIONSTATUS",
"EventTime": "2024-07-02T09:16:03+0000",
"MandateId": "G2107Q0Y",
"CustomerId": "",
"AccountName": "ACCOUNT HOLDER",
"CollectionId": "K21000544F",
"ReturnReason": "Instruction Cancelled",
"AccountNumber": "70851219",
"Representable": false,
"CollectionDate": "2024-07-01",
"CollectionStatus": "FAILED",
"MandateReference": "KXMIRNBDRO",
"ReturnReasonCode": "INSTRUCTION_CANCELLED",
"ServiceUserNumber": "570832",
"DirectDebitDirection": "Inbound"
}
The table below shows the list of ARUDD reasons, Modulr's actions on the Mandate and Collection Schedule, and if they are Re-presentable (if retries are allowed).
Reason | Modulr Mandate Action | Modulr Collection Schedule Action | Representable? |
---|---|---|---|
Refer to Payer | No Action | No Action | Y |
Instruction Cancelled | Cancel | Cancel | N |
Payer Deceased | Cancel | Cancel | N |
Account Transferred | Suspend | Suspend | N- Resubmission won't be changing anything on this collection, a New collection would have to be created with the updated details. |
Advance Notice Disputed | Suspend | Suspend | Y |
No account(Or wrong account type) | Cancel | Cancel | N |
No instruction | Cancel | Cancel | N |
Amount Differs | Suspend | Suspend | Y |
Amount not yet Due | Suspend | Suspend | Y |
Presentation overdue | Suspend | Suspend | Y |
Service user differs | Cancel | Cancel | N |
Payer has closed their account for an unknown reason | Cancel | Cancel | N |
Updated 4 months ago