Can I cancel a payment that is pending?
It's possible to cancel a Pending Payment in most cases. Once cancelled, the payment will not send.
- Select ‘Pending Payments’ from the side menu.
- Select the checkbox on the right hand side of the payment in the list that you want to cancel.
- In the action bar that appears at the bottom of the screen, select ‘Cancel payment’
- Confirm on the confirmation box that pops up.
- The payment will display as ‘Cancelled’ and will not send.
Updated 4 months ago