How do I edit or delete a user?

To edit or delete a user

  1. Select ‘Users’ in the side menu.
  2. Select a user from the table, their details will be displayed.
  3. You can edit their details, except their username. Save changes to finish.
  4. You can change a user’s status eg to ‘Blocked’ which will prevent them from accessing the Modulr portal until you change their status back to ‘Active’
  5. To remove a user, select ‘Remove this user’ at the bottom of the form. This can’t be undone. Removed users can no longer access the Modulr Portal.

Recreating a deleted user

If you want to recreate a user you have previously deleted you need to give them a different username when creating the new user.

If you are a Sage user, please contact Customer Support to reset the user.

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SSO users (Single Sign On)

If you use SSO to sign in, you'll not be able to edit details here or delete users – contact your SSO administrator in your organisation to make changes.