How do I approve or reject a payment or beneficiary?

Payment Approvals

The process to approve or reject a payment, payment batch or a beneficiary is the same. The ‘Approvals’ page shows payments, batches and beneficiaries in individual tabs at the top.

Learn more about approving batches here →

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Payment approvals and Funding

Depending on your configuration, you can approve payments even if the Modulr account doesn't have sufficient funds to cover the payments. Immediately-scheduled payments will sit and wait until funds are available. Payments due to send on a specified scheduled date will also wait for funds if none are available when it's time to send the payment. This means you can set up payments and approve them before they are funded if that suits your workflow.

For individual payments in the Approvals→Payments tab:

1. Select Approvals from the side menu.
2. Select the Payments tab
3. Select the payment or payments that you wish to approve or reject by checking the box on the left side of each table row. You can also select all by checking the box in the table header row.
4. In the action bar that appears at the bottom of the table, select Approve or Reject.
5. Confirm the action you selected in the confirmation summary box that appears (you’ll be prompted for an Authy authentication). Payments will now send or move on to their next pending state View payment statuses →. Rejected payments will not send.

Rejected Payments

If you reject a payment it will be removed from the Approvals → Payments table, and the rejected payments will show as 'Rejected' in Pending Payments.

The rejected payment will not be sent.

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Note

Payment approvals will wait unapproved in the Approvals page for 40 days. If no action is taken, the payments will fail.

Beneficiary Approvals

The process is the same for Beneficiaries (Pending Beneficiary Approvals can be viewed in the ‘Beneficiaries’ tab on the Approvals page). Once a Beneficiary is approved, it becomes active and can be used for payments. Active beneficiaries can be viewed in the Beneficiaries section in the side menu.

Rejected Beneficiaries

Rejected beneficiaries won't be set up or made active and will be removed from the Approvals → Beneficiaries table.

See also

How do I approve or reject a payment batch?