Xero notifications

We'll send notifications informing Xero users of a number of events when using Xero with Modulr. This table summaries the notifications, the conditions under which they are sent, and who to.

Modulr Email Notifications

Notification nameDescriptionWhen sentWho to?
Xero connection successfulInforms user that they have successfully connected their Xero access to ModulrAfter user completes the connection processAll admin users on Customer
Xero disconnection successfulInforms user that they have successfully disconnected their Xero access from ModulrAfter user selects 'Disconnect' in the Connections card in the Modulr PortalAll admin users on Customer
Xero account selection successfulInforms user they have successfully selected Modulr accounts to use with XeroAfter user selects accounts in the Modulr portal and selects 'Save Selected Accounts'All admin users on Customer
Xero connection lostInforms user that the connection between Xero and Modulr has been lost, and they need to go into the Modulr Portal to reconnectWhen the connection between Xero and Modulr has been lostAll admin users on Customer

Notifications in Xero

In the event of a issue with one of your payments. Bills will change status from Paid to Awaiting Payment and a note will be added to your bill with details of the issue.


See also

Setting up Xero and Modulr →

Xero payment conditions →

Making a payment with Xero →

Making a batch payment with Xero →

Xero notifications →

How do I know when Approvals are waiting? →